Learn when and how to reward your staff. Understand why saying "thanks" can mean more than dangling a financial carrot. This book is full of checklists and questionnaires to help you determine what rewards are best suited for each of your team members.
You will understand when to use non-financial versus financial rewards, when to use group versus individual rewards, plus how important it is to set performance goals so you know when to give a reward. You will learn the difference between rewarding employees for outstanding performance versus paying them a bonus for simply doing their job.