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Realizing the Practice's True Potential $89

Stopping System Collapse

Why is the schedule in a constant state of feast or famine? Why does hygiene production never seem to be what you expect? Why do collections fall short too often? Why do staff issues recur regardless of who passes through the revolving door? Routine systems are costing you tens of thousands of dollars in lost production, hours upon hours in staff inefficiencies, hundreds of patients, and multiple staff headaches. Sally McKenzie will teach you exactly what's in your daily routine that has you teetering just five steps from system collapse. More importantly, you'll walk away with practical strategies you and your team can implement immediately to address those issues.

The DVD set is 5 hours and addresses the top 5 dental
management system most likely to have weaknesses.
  • Production
  • Scheduling
  • Cash Flow
  • Hygiene
  • Staffing
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How to Become an Exceptional
Front Office Employee $89

When you combine excellent dental business skills with already being good at your job... You're unstoppable. It's true. Job knowledge alone won't bring you success. But put your work expertise together with truly effective and success-proven dental business skills and look out... You're headed for the top! This seminar will take you from answering the phones to getting patients to say yes to treatment! Learn how Personalities affect practice success, powerful patient communication skills, turn your schedule lines into dollar signs, surefire telephone techniques, financial plans that work, and the basics of collections.

The DVD set is 5 hours and provides education
for all Front Office Employees.
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Achieving Peak Performance$29

Sally McKenzie teaches what it takes to perform consistently on a high level. Find out if your performance is having a positive, negative, or no affect on the practice. Sally will show you how to perfect your skills and increase your value to the practice.

The DVD provides 1 hour of education
for the Dentist and all employees.
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Treatment Acceptance Tactics$29

Belle DuCharme, CDPMA, Senior Training Instructor for McKenzie Management teaches you how to secure treatment acceptance for major and even minor cases by using three key elements - communicating clearly and listening carefully, involving the patient, and addressing their issues. Learn significant improvements in securing patient's commitment.

The DVD provides 1 hour of education
for the Dentist and all employees.
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You Said What? Mastering Communication$29

Dr. Nancy Haller, Leadership Coach, McKenzie Management will teach you the skills that can turn conflict into cooperation and take your practice to a higher level of performance. Discover how your co-workers think, what they fear and why they do as they do. This is a fun, interactive and humorous program that will provide practical ready to use techniques with the people in your office.

The DVD provides 1 hour of education
for the Dentist and all employees.
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Team Bonding & Building$29

Dr. Nancy Haller, Leadership Coach, McKenzie Management will teach you the skills that can turn conflict into cooperation and take your practice to a higher level of performance. Discover how your co-workers think, what they fear and why they do as they do. This is a fun, interactive and humorous program that will provide practical ready to use techniques with the people in your office.

The DVD provides 1 hour of education
for the Dentist and all employees.