Dental Management Products
Practice Management
Building A Successful Recall System
Coding and Claim Submission Manual
Comprehensive Fee Schedule Review
My Insurance Covers This...Right?
QuickBooks, Getting the most out of Quickbooks® in your practice.
Forms
Pre-Authorized Health Care Payment
Insurance Coverage Questionnaire

Sally McKenzie
Have you increased your hygiene days per week in the past year? If not ... this book is a must!!!
Unfortunately, patient retention is not guaranteed by preappointing, sending postcards, letters, or even phone calls. But an effective use of an integrated retention system can significantly improve your ability to keep patients returning. This step-by-step guide to the systems used by today's most progressive practices includes: telephone scripts, letters that get responses, telephone monitoring techniques to ensure patient retention, tools to monitor your success, and scheduling tips for a productive hygiene department.
| $52 |

Sally McKenzie, CMC
If you're falling short of consistently meeting benchmarks such as: 98% collection ratio, % of accounts receivable over 90 days less than 12%, 45% over the counter collections, 55% overhead expense, 15% minimum increase in collections each year then this book is for you.
Chock-full of proven "scripts" that will make you feel comfortable in collecting money from your patients. Step- by- step training protocol on how to achieve the industry objectives that are accomplished by highly successful practices.
Techniques are given to increase your production by scheduling more effectively. Learn Methods to reduce your overhead in the most common "out of control" areas: dental supplies, laboratory expense, salaries and miscellaneous categories.
| $52 |

For almost 15 years this continually updated text has been the dental profession’s authoritative resource for accurate coding and comprehensive clinical documentation.
Conveniently color coded as well as spiral bound for both the clinical and administrative teams.
Additional descriptors along with sample narratives and payment parameters complement the no-nonsense approach to reimbursement management.
Never again will you have to wonder what code to use when documenting the patient’s chart and billing their plan. Your coding and administrative challenges are soon to be a thing of the past.
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| $149 | |||

The Comprehensive Fee Schedule Review is available for individuals, as well as group dental practices.
A comparative analysis of your submitted fee data will be used to compile a seven-page report detailing 220 of the most often performed dental procedures.
The analysis includes the comparison of your existing fee to data compiled for your ZIP code. Your updated report will be color-coded to readily alert you to areas where you exceed or fall below your area competitors, and to indicate new, deleted or changed codes.
Starting the process is easy! Place your order here and we will contact you to provide your current unrestricted fee schedule and a signed Confidentiality Statement. Please note that it takes about two weeks to complete a review.
| $495 | |||

Patient Educational
Brochure
Do your patients understand their dental insurance? Most don't. How does your staff handle patient questions and complaints? This new brochure can help. Great for sending with statements and displaying at the front desk.
Presented in easy-to-understand terms, this high quality 6-panel brochure covers:
- Why insurance doesn't pay 100% (even though it says it will)
- Why many procedures are not covered
- What "UCR" really means
- Why carriers use negative EOB language
- Much, much more
Sold in packages of 50.
| $35 |

More and more dentists are facing malpractice suits. Why? Failure to adequately explain and document treatment options, costs, and risks.
Reduce your chances of facing a lawsuit. These forms follow accepted consent guidelines; treatment recommendations, risks, alternative treatments and risks of these, consequences of doing nothing, and fees.
Obtain legal counsel prior to use.
Topics include: Home bleaching, Bisphosphonates and Osteonecrosis of the Jaw, Periodontal Treatment-Surgical/Non-Surgical, Impactions, Extractions, Implants, Amalgam Removal, Endo, Xray Consent/Refusal, and more.
Obtain legal counsel prior to use.
Informed Consent Form Booklet (English)
31 Forms, MS Word Only,
No single forms sold.
| $45 |
Informed Consent Form Booklet (English) 31 Forms PLUS CDROM
| $55 |
If this economy has taught us anything, it has taught us that we better understand our finances! This book is a complete reference regarding using QuickBooks software specifically for your practice. Easy to understand, step by step instruction guides you through practice tasks, such as entering deposits, writing checks, entering bill & paying bills, reconciling our bank statements, creating payroll, paying taxes and much more. Learn the importance of a Practice Management Chart of Accounts, Financial Organization layout, and using a Petty Cash Form. Written by Susan Gunn and recommended for novice and skilled users, this easy to follow book takes you beyond tax accounting to managing your practice and understanding your reports. This is a "must have" for your reference library.
| $129 |
The first book written by a patient to help dental professionals create successful case acceptance and build long-term relationships.
By David Clow

The first and only book written for dental professionals by a patient, A Few Words from the Chair—A Patient Speaks to Dentists by David Clow offers advice to established and new dentists on how to understand the things patients don’t get to say. Clow examines dentistry from the patient’s angle—the role it needs to play in the big healthcare picture, the fears and issues that keep patients and dentists apart, and some simple ideas dentists can use to bridge the gap between them. A Few Words from the Chair is a practical, timely way for dentists to build relationships, gain greater case acceptance from their patients, and create more fulfilling and lucrative practices.
In eight chapters, the author diagnoses the divisions between patients and dentists; describes some essential communication skills and techniques used by the best practitioners; and shows how dental care providers can better empathize with their patients. This guide helps providers create lasting win-win relationships with patients.
A Few Words from the Chair—a Patient Speaks to Dentists |
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| $24.95 | Hear David Now | ||
| Double Click to Play/Stop | |||

Drop Insurance Patient Letter:
Downloadable Form
This letter can be sent to patients informing them of your decision not to be a provider of their insurance carrier.
| $12 |

Pre-Authorized Health Care Payment:
Downloadable Form
This form is used to obtain patient’s credit card authorization to charge any balance not paid by insurance.
| $12 |

Insurance Coverage Questionnaire:
Downloadable Form
Get patients to call their insurance company and provide you with their coverage information. Give this form to new patients or mail in a new patient welcome package.
| $12 |
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New Patient Tracking:
Downloadable Form
This form provides tracking for eight classifications of new patients as well as treatment acceptance.
| $12 |


